Privacy policy.
Effective August 2026. The short version: we collect only what's needed to drive you, we never sell it, and card numbers never touch our systems.
01What we collect
When you book, we collect what the booking form asks for: your name, phone number, pickup and drop‑off addresses, ride date and time, and — if you choose to provide them — email address, flight number, passenger count, and trip notes. If you tap "ping my location," your device shares your position once, only to fill in the pickup field; we don't track your location otherwise.
If you opt to be remembered on your device, your booking details and Blackline Miles balance are stored in your own browser (localStorage) — on your device, not on a server.
02How we use it
- To provide the ride: confirmations, driver texts, flight tracking, and pickup coordination.
- To process payment through Stripe or PayPal. We never see or store card numbers — payment details go directly to those processors.
- To keep simple business records (bookings, receipts, invoices) as required for taxes and accounting.
- To honor rewards, referral, and partner codes you use.
We do not sell, rent, or share your personal information with advertisers or data brokers. Ever. Your ride history is between you and your chauffeur.
03Who processes data for us
Like any modern business, we rely on a few trusted providers, each seeing only what they need: Stripe and PayPal (payments), Supabase (secure booking storage), Formspree (delivers booking notifications to us by email), Netlify (website hosting), and flight‑status and mapping services that receive route or flight info without your identity. Each operates under its own privacy safeguards.
04Texts & calls
By booking, you agree we may text or call the number you provide about your ride — confirmations, "on my way" updates, and receipts. That's coordination, not marketing; we don't send promotional blasts. Reply STOP to any text to opt out of messages.
05Cookies
The site uses no advertising cookies and no third‑party trackers. The only storage is the on‑device data described above, plus whatever Stripe/PayPal require on their own checkout pages to prevent fraud.
06Your choices
Want your information corrected or deleted? Text (601) 521‑8061 or email book@thatblackline.com and we'll take care of it, keeping only what tax and accounting law requires us to retain. To clear on‑device data, use the reset option on the My Rides page or clear your browser storage.
07Updates
If this policy changes, the new version is posted here with a new effective date. Questions any time: book@thatblackline.com.